Privacy Policy

DADEA CARE LTD
Company Number: 15242332
Registered Address: 11 Houghton Road, St Ives, Cambridgeshire, PE27 6RG, United Kingdom
Email: dadeacare@proton.me

Effective Date: 01 January 2025

1. Introduction

DADEA CARE LTD (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website, purchase products from us, contact us, or otherwise interact with our services.

We comply with applicable data protection laws, including:

UK General Data Protection Regulation (UK GDPR)
Data Protection Act 2018
EU General Data Protection Regulation (EU GDPR) where applicable

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Data Controller

The data controller responsible for your personal information is:

DADEA CARE LTD
Company Number: 15242332

Registered Office:
11 Houghton Road
St Ives
Cambridgeshire
PE27 6RG
United Kingdom

Email: dadeacare@proton.me

3. Information We Collect

We may collect and process the following categories of personal data:

Identity Data

Full name
Title

Contact Data

Billing address
Shipping address
Email address
Telephone number

Transaction Data

Details of products purchased
Order history
Payment confirmations

Technical Data

IP address
Browser type and version
Device information
Operating system
Time zone settings

Usage Data

Website browsing activity
Pages viewed
Time spent on pages
Referral sources

Marketing Data

Marketing preferences
Newsletter subscriptions
Consent records

4. How We Collect Your Information

We collect information when:

You place an order
You create an account
You contact us by email or contact form
You subscribe to marketing communications
You browse our website
Cookies and analytics technologies collect information automatically

5. Legal Basis for Processing

We process personal data under the following legal bases:

Contract

To fulfill orders, process payments, and deliver products.

Legitimate Interests

To improve our website, prevent fraud, provide customer support, and operate our business effectively.

Consent

For marketing communications where required by law.

Legal Obligation

To comply with tax, accounting, regulatory, and legal requirements.

6. How We Use Your Information

We may use your personal information to:

Process and fulfill orders
Deliver products
Manage customer accounts
Respond to enquiries
Provide customer support
Improve website functionality
Detect fraud and security threats
Comply with legal obligations
Send marketing communications where permitted

7. Payment Processing

We do not store full payment card information.

Payments are processed securely by third-party payment providers. These providers process your payment information in accordance with their own privacy policies and security standards.

8. Shipping and Delivery

To fulfill orders throughout the United Kingdom and the European Union, we may share necessary customer information with shipping, courier, logistics, and fulfillment partners.

This information may include:

Name
Delivery address
Email address
Telephone number

Such information is shared solely for the purpose of processing and delivering your order.

9. International Data Transfers

Some of our service providers may process data outside the United Kingdom or European Economic Area (EEA).

Where international transfers occur, we ensure appropriate safeguards are in place, including:

Adequacy decisions
Standard Contractual Clauses (SCCs)
Other lawful transfer mechanisms required under applicable law

10. Marketing Communications

We may send promotional emails regarding products, offers, and updates where legally permitted.

You may unsubscribe at any time by:

Clicking the unsubscribe link in our emails
Contacting us at dadeacare@proton.me

We will never sell your personal information to third parties for marketing purposes.

11. Cookies

Our website may use cookies and similar technologies to:

Ensure website functionality
Improve user experience
Analyze website traffic
Measure marketing effectiveness

You may manage cookie preferences through your browser settings or cookie consent banner.

A separate Cookie Policy may provide additional information.

12. Data Retention

We retain personal information only for as long as necessary to:

Fulfill contractual obligations
Meet legal and regulatory requirements
Resolve disputes
Enforce our agreements

Order and financial records may be retained for up to 6 years or longer where required by law.

13. Your Rights

Depending on your location and applicable law, you may have the right to:

Access your personal data
Correct inaccurate information
Request deletion of personal data
Restrict processing
Object to processing
Withdraw consent
Request data portability
Lodge a complaint with a supervisory authority

To exercise your rights, contact:

dadeacare@proton.me

14. Security

We implement appropriate technical and organizational measures to protect personal data against:

Unauthorized access
Loss
Misuse
Disclosure
Alteration
Destruction

However, no internet transmission or storage system can be guaranteed as completely secure.

15. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party sites they visit.

16. Children’s Privacy

Our website and products are not directed toward children under the age of 16.

We do not knowingly collect personal information from children.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

We encourage users to review this Privacy Policy periodically.

18. Contact Information

For questions regarding this Privacy Policy or your personal data, please contact:

DADEA CARE LTD
11 Houghton Road
St Ives
Cambridgeshire
PE27 6RG
United Kingdom

Email: dadeacare@proton.me

Company Number: 15242332